Terms of service

1. Agreement to Terms

Welcome to xcalibercases.com (the "Site"), operated by X Caliber Cases ("we," "us," or "our"). By accessing or using our Site, placing an order, or engaging with any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products.

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site or place an order. By using the Site, you represent and warrant that you meet this requirement.

3. Products and Pricing

X Caliber Cases sells premium phone cases designed for durability and style. All products are available exclusively through our online store at xcalibercases.com.

  • Product Descriptions: We make every effort to display our products accurately, including colors, materials, and dimensions. However, we cannot guarantee that your device's screen will render colors exactly as they appear in person.
  • Pricing: All prices are listed in USD. We reserve the right to change prices at any time without prior notice. Promotional discounts and sale pricing may be modified or discontinued at our discretion.
  • Availability: Products are subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our sole discretion.

4. Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. If we are unable to fulfill your order, we will notify you and issue a full refund.

You agree to provide accurate and complete billing and shipping information. Payment is processed securely through our third-party payment processors at the time of purchase. All credit card information is encrypted during transmission and is never stored on our servers.

5. Shipping and Delivery

Shipping timelines, costs, and policies are detailed in our Shipping Policy (included in this document). Once an order has shipped, we are not responsible for delays caused by the shipping carrier, customs, or other factors beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy (included in this document). Please review it carefully before making a purchase.

7. Intellectual Property

All content on this Site—including but not limited to text, graphics, logos, product images, designs, and software—is the property of X Caliber Cases or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written consent.

8. User Conduct

By using our Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to interfere with, compromise, or disrupt the Site's security or functionality.
  • Transmit any viruses, malware, or other harmful code.
  • Scrape, crawl, or use automated tools to extract data from the Site without permission.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Submit false, misleading, or fraudulent orders or information.

We reserve the right to terminate your access to the Site at any time if you violate these Terms.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by X Caliber Cases. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of third-party services is at your own risk, and we encourage you to review their terms and policies before engaging with them.

Our online store is hosted on Shopify Inc., which provides our e-commerce platform. You can learn more about Shopify's terms and privacy practices at shopify.com.

10. User Submissions and Feedback

Any feedback, comments, reviews, suggestions, or other submissions you provide to us—whether through the Site, email, or social media—become our property. We may use, reproduce, modify, and distribute such submissions without restriction or compensation. You represent that any submission you make does not violate the rights of any third party.

11. Disclaimer of Warranties

Our Site and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any defects will be corrected.

12. Limitation of Liability

To the fullest extent permitted by law, X Caliber Cases, its owners, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including but not limited to lost profits, lost data, or personal injury—arising from your use of or inability to use the Site or any products purchased through the Site, regardless of the theory of liability. Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product(s) at issue.

13. Indemnification

You agree to indemnify, defend, and hold harmless X Caliber Cases and its owners, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under or relating to these Terms shall be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration or the appropriate courts in the United States, as determined by applicable law.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: